Welcome - 5 Things You Need to Know For Your Appointment!
Welcome to Surge Mobile Physical Therapy! We are so appreciative that you decided to choose us for your care. Below are a few things that will help us create a great and smooth experience with us.
1. Please arrive at your Initial Stretch Assessment appointment 15 minutes prior to your actual appointment time (Please note that the Olmito location is closed Monday-Friday from 12-1 PM for lunch. Therefore, if your appointment time is at 1 PM, please arrive on time). This will allow you time to check in and fill out any paperwork required. We respect your time and will see you promptly at your appointment time. Please note, we have a no-show and cancellation fee that is equal to the cost of the visit if we are not notified more than 24 hours prior to your scheduled appointment.
2. Please bring comfortable/gym attire so that we can assess and stretch your body more effectively and efficiently.
3. During your assessment, I will explain exactly what to expect. If this is your first time, don't worry, the staff and I will walk you through it step by step.
4. At the end of the assessment I will explain to you a specific plan of action to reduce your stiffness/tightness and get you more mobility and flexibility.
NOTE: Please let me know if there's anything that will affect your plan of action. If it is determined additional sessions are needed, we ask that you schedule ALL of your visits with the front desk so please don't forget your calendar.
5. Payments are due on the day of the visit. If you have ANY questions about the cost of this service, please let our front desk know. Nobody likes "financial" surprises.
To your health,
Stretch Coach Terra Volz
Olmito:
Address: 7135 Frontage Rd B, Olmito, TX 78575
Hours: Monday - Thursday 8 AM - 7 pm , Friday: 8 AM -1 PM and Saturdays 9 AM -1 PM
Phone: (956) 413-7799
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Pot Isabel:
Address: 413 E. Railroad Ave. Suite A, Port Isabel, TX 78578
Hours: Monday - Friday 8 AM - 5 PM
Phone: (956) 443-3844
www.surgemobilephysicaltherapy.com
Fax: (956) 815-2019
Hugo was very thorough and caring during my visits. I felt that I improved greatly during our appointments. He shared my progress with me and suggested exercises that I could do at home on my own. I would highly recommend Surge Mobile physical therapy for anyone needing physical therapy.
Robert Jensen
Hugo listened to my issues and worked up a plan that has helped improve my quality of life. I know he is available if I need help in the future. I am so grateful. Kevin is amazing, too. The entire enviroment is upbeat, clean, and friendly.
Jan Slade
Dr. Mata and Kevin were great to work with. I had two different muscle injuries and they were quickly resolved. Dr. Mata prescribed an exercise plan that was effective and reduced my pain. I was able to schedule my appointments at times that worked for me and was always treated kindly and with respect. Dr. Mata provided me with an exercise program to keep me strong and healthy after I recovered. I highly recommend.
Jackie Jonas
I rehabilitated a total shoulder replacement & bilateral knee replacement with Dr Hugo this year. His care, great hands & judgement were exceptional. The whole experience compared favorably with a large PT clinic in Dallas. You can trust whatever problem you may have to Dr Hugo’s excellent care. Thanks to Hugo & Kevin for everything! Will Carter, DDS
Will Carter
Came in for knee pain and they were polite, professional, and effective. I highly recommend.
James Babcock
It was by fate that I ended up going with Surge Mobile PT of Port Isabel. I signed up for yoga despite my chronic shoulder pain in the hopes of gaining some flexibility. My primary sports medicine doctor gave me a steroid shot and referred me to PT. We called 2 other PT locations first, one don't answer the phone, and when I was able to finally get through and leave a message, they never called back, the other location booked me for an appointment only to call me back to say they don't accept our insurance. We called our insurance company to verify that they do, but by this point, you kind of figured, why go somewhere if the place doesn't want your business. So we started shopping around for another PT. That's when Kevin of Surge Mobile answered. He was courteous, friendly, and patient. And we were able to book an evaluation session without much waiting. Hugo Mata did my PT sessions here. He's professional and friendly, and he takes his time to connect with his patients. He's also one of the few that administered Dry Needling, which is similar to acupuncture but not the same. Fortunately for me, I didn't need someone poking me with needles, but if I do, I'll know where to find him. I also noticed that there's not a patient that comes in here without a smile. I felt I have pretty much recovered from my injuries after 10 sessions. But I must be fair and leave some room for the beneficial effects of the steroid shot and yoga sessions I have undertaking concurrently.
Steve Chang
Very pleasant
Richard Norton
Excellent physiotherapy course of action to get me mobile. I highly recommend Dr H Mata and his team of professionals. Thank you
Marcia Jewett
Hugo and Kevin are an excellent physical therapy team. Hugo stays with you throughout the session and makes revisions to the exercise as needed. I would highly recommend Surge Physical Therapy.
Tom Wiard
Dr Hugo is professional and kind. He is up to date on all things that involve bodies in motion. Finally a PT in Port Isabel that will do hands on and not just count your reps. Surge is the place to go for your therapy!
Michelle Francis
Hugo is excellent and makes you feel welcome and in good hands, him & Kevin were great and besides helping me I made new friends, loved going every week, will miss them so much! ♥️
Bonnie Davis
Hugo's and staff are friendly and are ready with helpful advice.
Tom Santos
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